- Office 50, Shaftesbury Centre Percy Street, Swindon, Wiltshire, SN2 2AZ
- Office: Mon to Fri, 8:00am to 5:00pm
- 0330 133 0782
About us
Compassionate home care in Swindon, from people who understand how much family matters
24/7365 days a year
Who we are
You’re not simply looking for someone to help with a few everyday tasks. You’re trusting another person to come into your loved one’s home, spend time with them and support them during moments when they may feel at their most vulnerable.
You want to know they’ll be treated with kindness.
You want their dignity and independence to be respected.
And you want to feel confident that when you can’t be there, they’re in caring hands.
At Care 24/7 Solutions, that’s exactly what we want for our own families too.
We provide compassionate, personalised home care in Swindon, helping people continue living safely and independently in the place they know and love.
Because good care isn’t just about what we do. It’s about how we make people feel.
Our story
Care 24/7 Solutions was founded with a simple belief:
Everyone deserves to be cared for with kindness, dignity and respect.
Our experience within care and support services has shown us just how much difference the right carer can make — not only to the person receiving care, but to their entire family.
We’ve seen how reassuring it can be when a family finds someone they trust.
Someone who doesn’t rush through the door simply to complete a list of tasks.
Someone who notices the little things.
Someone who listens.
Someone who gets to know the person behind the care.
That’s the kind of home care service in Swindon we want Care 24/7 Solutions to provide.
Our values
Five simple values shape the care we give, the people we choose to give it, and the way we treat every family we support. They're how we want you, and the person you love, to feel.
We never forget that we're a guest in someone's home. Our carers take time to listen, notice how someone is really feeling, and offer warmth as well as practical help. The small moments of kindness matter just as much as the tasks on a care plan.
Everyone we support is an individual, with their own history, routines and way of doing things. We ask before we act, protect privacy and dignity, especially during personal care, and make sure people stay in control of decisions about their own lives.
Our carers are trained, supported and supervised, and we review care regularly so it keeps pace with changing needs. If something doesn't feel right, we want to hear about it, so we can put it right.
We know how much each visit matters, so we turn up when we say we will. If a carer is ever running late, we'll let you know rather than leave anyone waiting and wondering. Wherever we can, we keep the same familiar faces visiting.
We welcome people of every background, culture, faith and identity, both the people we support and the carers in our team. We take time to understand what matters to each person, from food and language to faith and family traditions.
Our approach
When someone begins needing additional support, it’s easy for conversations to become focused on what they can no longer do.
We prefer to start somewhere else.
Who are they?
What do they enjoy?
What’s important to them?
What does a good day look like?
How do they like their tea? What time do they normally get up? What music makes them smile? What routines have they followed for years?
Because the person you love is still the same person.
They’re still Mum or Dad. Your husband or wife. Your brother, sister, grandparent or friend.
Care should never take that identity away.
Our job is to provide the support they need while helping them retain as much choice, dignity and independence as possible.
Care at home
Home means something different to everyone.
It might be the house where someone raised their children.
The garden they’ve spent years looking after.
The chair they always sit in.
The neighbour they’ve known for decades.
The photographs on the wall and memories in every room.
When someone’s care needs change, leaving all of that behind shouldn’t automatically feel like the only option.
Our care at home services in Swindon are designed to help people continue living in familiar surroundings whenever home care is appropriate for their individual needs.
Whether someone needs a little companionship, help with everyday routines or more regular support, we’ll build their care around the life they already have.
Their home. Their routine. Their choices.
For families
We know that care affects the whole family.
You might live nearby and visit every day.
You might be balancing your parent’s care with work and children of your own.
Or you might live miles away and find yourself constantly wondering whether they’re okay.
Have they eaten?
Did they take their medication?
Did Mum manage to get ready this morning?
Is Dad spending another day alone?
We understand those worries.
That’s why our role isn’t simply to support the person receiving care. We want families to feel supported and reassured too.
Knowing a trusted carer is visiting someone you love can make an enormous difference.
For your loved one, it’s care and companionship. For you, it’s knowing someone is there when you can’t be.
Professional standards at every visit
Care tailored to every client
Valued, trained and rewarded
Support when you need it most
Our carers
The quality of home care ultimately comes down to the people providing it.
Skills and training matter enormously, but we believe kindness, patience, compassion and respect matter too.
We want our carers to understand that entering someone’s home is a privilege.
They’re entering that person’s personal space, becoming part of their everyday routine and often supporting them with very private aspects of their life.
That’s why we expect care to be provided with dignity and respect at all times.
Wherever possible, we also believe in continuity and familiar faces.
Getting to know someone’s personality, preferences and routines helps build trust — both with the person receiving care and with their family.
We don’t want your loved one to feel like another appointment on a schedule.
We want them to feel genuinely cared for.
What we do
No two people need exactly the same care.
And no two families have exactly the same circumstances.
That’s why we listen before we recommend.
We’ll talk to you about your loved one, what they’re managing independently, where they’re beginning to struggle and what matters most to them.
Together, we can create a personalised care plan built around their needs and routines.
Our home care services in Swindon include:
Care can then be reviewed as your loved one’s circumstances and needs change.
Our mission
Our mission is simple.
We want people to have greater choice about how and where they receive care.
We want someone who needs support to remain an individual — with their own voice, preferences and routines.
We want families to feel listened to and involved.
And we want the people providing care to understand what a privilege it is to be trusted with someone another person loves.
Our mission statement
Everything we do comes back to one question:
If this were someone we loved, what would we want their care to feel like?
Kind.
Respectful.
Dependable.
Personal.
And that’s the standard we work towards every day.
Here for you
Care needs don’t always arise conveniently between nine and five.
Sometimes circumstances change unexpectedly. Someone may return home from hospital. A family carer may suddenly need help. Or you may simply reach the point where you realise Mum or Dad needs more support than you’re able to provide alone.
Care 24/7 Solutions is here to help families in Swindon and the surrounding area understand their home care options.
You don’t need to know exactly what type of care your loved one needs before contacting us.
Start by telling us about them.
We’ll listen to what’s happening, answer your questions and talk through how we may be able to help.
Get in touch
Choosing a home care provider in Swindon is an important decision, and you should feel comfortable asking questions before making it.
Talk to our friendly Care 24/7 Solutions team about your loved one, their circumstances and what’s worrying you.
There’ll be no pressure — just a conversation about the person who matters to you and the support that could make life a little easier.
Speak to our friendly Swindon care team today.
Care for someone you love. Support in the home they love. Peace of mind for the whole family.
